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Michelin Takes the Crown in Three Tire Customer Satisfaction Segments

Michelin earned three new JD Power Awards in the JD Power 2026 U.S. Original Equipment Tire Customer Satisfaction Study. For 2026, drivers gave Michelin the highest ratings in the Passenger Car, Performance Sport, and Luxury segments. With these honors, Michelin has won 106 JD Power Awards over the study’s history.

“Michelin’s enduring leadership in tire performance and customer satisfaction is driven by our unwavering commitment to excellence,” said Matthew Cabe, president and CEO of Michelin North America, Inc. “Earning three new JD Power Awards reflects the passion and precision our teams bring to every product we design. Every mile and every moment, drivers can trust Michelin to deliver long‑lasting tires and uncompromising quality.”

The JD Power 2026 U.S. Original Equipment Tire Customer Satisfaction Study was based on responses from more than 38,244 vehicle owners. Satisfaction was examined in four areas: tire wear, tire ride, tire appearance, and tire traction/handling.

As you know, JD Power is a proven leader in business-critical data and intelligence to drive auto-related decisions with confidence and clarity. By leveraging unmatched proprietary data, advanced analytics, and deep industry expertise, JD Power fuels original equipment manufacturers, retailers, lenders, insurers, and partners to enhance their performance.

Since 1968, JD Power has delivered incisive guidance and intelligence about customer interactions with brands and products. To learn more about the company’s business offerings, visit JDPower.com.

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